Al AkariaAl Akaria
How-to guide

Register a visitor ahead of time

Expecting guests? Register them in the Al Akaria app before they arrive. Choose when they're visiting, add their details, and they'll receive their visit code by email and their visit details by text message, ready for the gate.

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01 Home

On the home screen, tap Visit Requests under Services.

02 New request

Your visits are listed here. Tap at the top right to register a new one.

03 Start date

Under Starts, tap the date to choose the day your visitor arrives.

04 Pick a day

Pick the day of the visit from the calendar.

05 Arrival time

Tap the time next to it and scroll the wheel to the arrival time.

06 End time

Do the same under Ends to set when the visit is over.

07 Add visitors

With the time set, tap Add Visitors.

08 Choose visitors

Tick visitors you've saved before, or tap New Visitor to add someone new.

09 Name & email

Enter their name and email. Their visit code is sent to this address.

10 Country code

Under Phone Number, choose the country, for example Saudi Arabia.

11 Phone number

Type their mobile number. Visit details are sent to it by text.

12 ID (optional)

Optional: add their nationality and ID to speed things up at the gate.

13 Save

Tap Save. The visitor is added to your list, ready to reuse next time.

14 Submit

Tick your visitor, tap Done, then tap Submit at the top right of the request.

15 Track visits

Your visit shows under Upcoming, and moves to Past once it's over.

16 Saved visitors

The people icon on Visit Requests opens your saved visitors, where you can add or update them.