Al AkariaSomething not working at home? Send a maintenance request straight from the Al Akaria app. Pick the type of problem, describe it, choose when the team can come in, and then track progress until it's resolved.
On the home screen, tap Report Issue under Services.
Choose the category that fits the problem, for example Electrical Issues.
Narrow it down to the right type. Here we tap General Issues.
The request form opens. Start by tapping Select the Issue.
Pick the option that best describes it, for example Lighting.
Describe the issue in your own words so the team knows what to expect.
Tap the date under Option 1 and choose a day when you're available.
Scroll the wheel to set a time. Then do the same for Option 2.
Optional: add up to 4 photos. A picture helps the technician come prepared.
Check the details, then tap Submit. Your request goes straight to the maintenance team.
To follow up later, tap the folder icon at the top right of Report Issue.
My Submissions lists every request with its live status, such as Work in Progress or Completed.
Open a request to see its status, what you reported, and any comments from the team.